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The Customer Service Representatives (CSR's) communicate directly with the customers, dealers, distributors and business partners with a customized campaign. All our staff is highly trained in sales and customer services to ensure that every effort is made to turn that one call into a customer.
Incorporating campaigns such as telemarketing, telesales, market research and database cleansing as well as follow up calls generated by inbound work. Scripts are written in close collaboration with clients to ensure maximum effectiveness.
We offer an extensive level of expertise and experience in this service. Our clients rely on us to provide outbound telemarketing solutions for both business-to-consumer and business-to-business. Our extensive experience in outbound telemarketing, along with our technological solutions, quality assurance programs, and commitment to customer service excellence has helped many clients to achieve maximum results from their direct marketing efforts.
At Wisdom we endeavor to meet our clients needs, we are a highly cost efficient, results-based production. Our highly qualified team allows us to provide extraordinary results for your projects. Our outbound telemarketing clients benefit from cost-effective and complaint-free production, consistently delivered to them by a responsive and supportive team of call management professionals.
We believe in liaising with our clients on a regular basis so that we can fully understand the clients products and needs so that we are able to deliver a first rate service.
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Telemarketing lead management |
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Lead Generation / Qualification of telemarketing lead lists |
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Decision Maker Contacts |
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Appointment Scheduling |
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Debt Collection Services |
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Database Selling |
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Market Intelligence Services |
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Product Promotion |
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Research Surveys and Polling |
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Customer Satisfaction |
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Telephone and Web Based Business Development |
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Up Sell/Cross Sell Campaigns |
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Direct Mail Follow-up |
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